Brato Rize - Elite CrossFit Competition Training

Introduction

Welcome to Brato Rize, your trusted partner in CrossFit competition preparation. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website, services, and training programs. We're committed to maintaining the highest standards of privacy protection while delivering exceptional fitness coaching and educational resources.

At Brato Rize, we understand that your personal information is valuable and sensitive. Whether you're tracking your workout progress, participating in our training programs, or simply browsing our educational content, we want you to feel confident about how your data is being handled. This policy covers all aspects of our data practices and your rights as a user.

Information We Collect

We collect various types of information to provide you with personalized CrossFit training experiences and improve our services. The information we gather helps us understand your fitness goals, track your progress, and deliver relevant content that supports your competition preparation journey.

Personal Information

Name, email address, phone number, date of birth, gender, and billing information when you register for our services or make purchases. We also collect emergency contact information for safety purposes during intensive training programs.

Fitness Data

Workout performance metrics, body composition measurements, strength assessments, injury history, and fitness goals. This data helps us create personalized training plans and track your competition readiness progress over time.

Usage Information

Website browsing patterns, feature usage, session duration, device information, IP address, and location data. This technical information helps us optimize our platform performance and user experience across different devices and regions.

                     We never collect sensitive health information
                     without explicit consent, and all
                     fitness-related data is stored securely with
                     encryption protocols designed specifically for
                     health and wellness applications.
                  

How We Use Your Information

Your information serves multiple purposes in helping us deliver exceptional CrossFit training experiences. We use your data responsibly and only for legitimate business purposes that directly benefit your fitness journey and competition preparation goals.

Personalized Training Programs: We analyze your fitness data, goals, and performance metrics to create customized workout plans, nutrition guidance, and competition preparation strategies tailored to your specific needs and current fitness level.
Progress Tracking and Analytics: Your workout data helps us monitor your improvement over time, identify areas for enhancement, and adjust training intensity to optimize your competition readiness while preventing overtraining or injury.
Communication and Support: We use your contact information to send training updates, motivational content, schedule changes, safety reminders, and respond to your questions or concerns about our programs and services.
Platform Improvement: Usage data helps us identify popular features, technical issues, and areas for enhancement, allowing us to continuously improve our website functionality and user experience based on real user behavior patterns.
Safety and Compliance: We maintain records for safety purposes, insurance requirements, and to comply with health and fitness industry regulations that protect both you and our business during training activities.

Information Sharing and Disclosure

We believe in transparency about when and why we might share your information. Your privacy is paramount, and we never sell your personal data to third parties for marketing purposes or profit generation.

Service Providers: We work with trusted third-party companies that help us operate our business, including payment processors, email service providers, cloud storage services, and fitness tracking platforms. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal processes.

Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners, but they would be required to honor this privacy policy and provide notice of any changes to data handling practices.

Your Privacy Rights

We respect your control over your personal information and provide you with comprehensive rights to manage your data. These rights ensure you maintain ownership of your information while benefiting from our services.

1

Access Your Data

Request a complete copy of all personal information we have about you, including fitness data, account details, and usage history. We'll provide this information in a readable format within 30 days of your request.

2

Correct Information

Update or correct any inaccurate personal information in your account. You can make most changes directly through your user dashboard, or contact us for assistance with more complex updates or historical data corrections.

3

Delete Your Account

Request permanent deletion of your account and associated personal data. Note that we may retain certain information for legal compliance or safety purposes, but we'll clearly explain what information is retained and why.

4

Data Portability

Export your fitness data and personal information in a format that allows you to transfer it to another service provider. This includes workout history, progress measurements, and goal tracking information.

5

Limit Processing

Restrict how we use certain types of your information while maintaining your account. For example, you can opt out of marketing communications while still receiving essential service updates and safety notifications.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices meet or exceed industry standards for health and fitness data protection.

Technical Safeguards: All sensitive data is encrypted both in transit and at rest using advanced encryption standards. Our servers are hosted in secure facilities with physical access controls, and we use multi-factor authentication for administrative access to systems containing personal information.

Operational Security: Our team receives regular security training, and we conduct periodic security audits and vulnerability assessments. We maintain incident response procedures to quickly address any potential security concerns and notify affected users when necessary.

Data Minimization: We collect only the information necessary to provide our services and delete data that is no longer needed. Regular data retention reviews ensure we're not storing information longer than required for business or legal purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website performance. You have control over these technologies and can adjust your preferences at any time.

Essential Cookies: These are necessary for basic website functionality, including user authentication, security features, and maintaining your session while navigating between pages. These cookies cannot be disabled without affecting core website operations.

Analytics Cookies: We use these to understand how visitors interact with our website, which pages are most popular, and how we can improve user experience. This data is aggregated and anonymized, and you can opt out of analytics tracking through your browser settings.

Preference Cookies: These remember your settings and choices, such as language preferences, workout display options, and dashboard customizations, to provide a more personalized experience during return visits.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of information have different retention periods based on their purpose and legal requirements.

Account Information: Active account data is retained while your account remains active and for up to 3 years after account closure to handle any questions or issues that may arise. Billing information is typically retained for 7 years to comply with financial record-keeping requirements.

Fitness and Health Data: Workout history and health metrics are retained for 5 years after your last active session to support long-term progress tracking and health trend analysis. This data can be deleted earlier upon request unless required for safety or legal purposes.

Communication Records: Email correspondence and support ticket histories are retained for 2 years to maintain service quality and resolve any ongoing issues. Marketing communication preferences are maintained until you change them or close your account.

International Data Transfers

While Brato Rize operates primarily in the United States, we may transfer your personal information to trusted service providers located in other countries to support our operations. When we do so, we ensure appropriate safeguards are in place to protect your information.

All international data transfers are conducted under approved frameworks and mechanisms that provide adequate protection for your personal information. We carefully vet all international partners and require them to maintain security standards equivalent to those we maintain domestically.

                     If you're located outside the Kenya and
                     choose to use our services, please understand
                     that your information will be processed in the
                     Kenya where our primary servers and
                     business operations are located.
                  

Children's Privacy

Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete that information from our systems.

For users between 13 and 18 years of age, we require parental consent before collecting any personal information. Parents or guardians can review, modify, or delete their child's information by contacting us directly. We encourage parents to monitor their children's online activities and help us protect their privacy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email, website notifications, or other appropriate means depending on the nature of the changes.

Minor updates that don't materially affect your rights or our data handling practices may be posted without additional notification. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.